Double Diamond Transport: A Guide for Shippers and Drivers

Finding the right carrier or taking the next step in your driving career starts with knowing where to go and what information to have ready. For shippers, that means describing the freight clearly and confirming the details before pickup. For drivers, it means using the right application channel and preparing an accurate work history.

Double Diamond Transport is a full truckload and dry van freight carrier based in San Antonio, Texas, serving the United States. Founded in 2014, the company has a fleet of 75+ trucks and 300+ trailers. Here is how to start a conversation about shipping freight or applying to drive.

Start With the Right Page

Double Diamond Transport has separate website destinations for freight inquiries and driver applications:

• Shippers: Visit the Contact page to request a freight quote.
• Drivers: Visit the Drive With Us page to apply.

Using the appropriate page helps you begin with the right purpose. A quote request should describe the shipment you need moved. A driver application should accurately represent your qualifications and experience.

What to Prepare Before Requesting a Freight Quote

A useful quote request gives a carrier enough information to evaluate the shipment. Before contacting Double Diamond Transport, gather the basic freight and scheduling details.

Have the following information available:

• Route: Pickup and delivery locations, including ZIP codes.
• Timing: Requested pickup and delivery dates, plus any scheduling flexibility.
• Freight description: Commodity, packaging type, piece or pallet count, dimensions, and total weight.
• Facility requirements: Dock access, operating hours, appointment requirements, and loading or unloading procedures.
• Special instructions: Any handling restrictions or other conditions that could affect the move.

Do not assume a requirement is obvious from the commodity name. If the freight has unusual dimensions, cannot be stacked, or requires particular handling, explain that upfront. Ask whether the shipment fits the carrier’s equipment and available service before making commitments to your customer.

If some details are still tentative, identify them as estimates rather than presenting them as final.

How to Move From a Quote to a Booked Load

Requesting a quote is not the same as securing a truck. Once you receive a response, review the proposed shipment details and ask what is needed to confirm the booking.

Before treating a load as booked, clarify:

• The agreed pickup and delivery locations and dates.
• Equipment suitability and availability for the shipment.
• The quoted rate, applicable terms, and potential additional charges.
• Appointment responsibilities and facility requirements.
• Required shipping documents and reference numbers.
• The contact for shipment questions or changes.

Ask for written confirmation of the agreed details. This creates a shared reference for your shipping team and the carrier.

If the weight, destination, schedule, or other important information changes after quoting, communicate the change before pickup. Ask whether it affects the rate, availability, or booking terms rather than assuming the original arrangement still applies.

Keep the Pickup Handoff Clear

After booking, make sure your internal team has the same shipment information you provided to the carrier. Warehouse staff, shipping coordinators, and receiving contacts should understand the agreed plan.

Prepare the required paperwork and make the correct pickup reference available. Confirm that the freight description and quantity match the documents. If there are gate instructions or site-specific check-in procedures, communicate them in advance.

Also establish who should receive updates. Ask how shipment communication will be handled rather than assuming a particular tracking tool or notification service is included.

These steps help reduce avoidable confusion without relying on last-minute explanations at the dock.

How to Apply to Drive With Double Diamond Transport

Drivers should use the Drive With Us page to submit an application. Review the information provided there and follow the current application instructions.

Before starting, it is useful to gather:

• Current contact information.
• Commercial driver’s license details and relevant credentials.
• Employment history with accurate dates.
• A clear summary of driving and equipment experience.
• Questions about the role and hiring process.

Provide complete, truthful answers to the application’s questions. Do not guess at employment dates or credential information if you can verify them first.

During any follow-up conversation, ask about current opportunities, qualification requirements, routes, scheduling expectations, compensation, benefits, and subsequent hiring steps. Confirm the details of the specific opportunity rather than assuming every driving position has the same terms.

Take the Next Step

Whether you are arranging freight or exploring a driving opportunity, accurate information makes the first conversation more useful. Be clear about what you need, identify any unknowns, and confirm the details before moving forward.

Ready to get started? Visit Double Diamond Transport’s Contact page to request a freight quote or the Drive With Us page to apply.